How does SmartLeak work?
SmartLeak uses dual conductivity and temperature sensors to detect moisture within 15 seconds. The moment water is detected, an 85dB alarm sounds and a push notification is sent to your phone instantly via the SmartLeak app.
Is a subscription or hub required?
No. SmartLeak connects directly to your 2.4GHz home WiFi. No hub, no bridge, no monthly fees. All core alert features work out of the box from day one.
How long do the batteries last?
Up to one year on 3x AAA batteries, which are included. You will receive a low-battery push notification before they run out so you are never caught off guard.
Where should I place it?
Best spots: under kitchen and bathroom sinks, behind washing machines, near water heaters, under refrigerators with ice makers, around toilets, near dishwashers, and in basements near sump pumps.
Is it compatible with Alexa and Google Home?
Yes. SmartLeak integrates with Amazon Alexa and Google Home for voice announcements and smart home automation routines. Compatible with iOS 13+ and Android 8+.
How do I set it up?
Download the SmartLeak app, place the sensor, connect to your WiFi, and you are protected in under 5 minutes. A step-by-step quick-start guide is included in the box.
What happens when a leak is detected?
Three things happen simultaneously: the 85dB onboard alarm sounds, you receive a push notification on your phone, and an SMS alert is sent. You can also configure Alexa and Google Home voice announcements.
What is your return policy?
We offer a 60-day money-back guarantee. If you are not completely satisfied for any reason, email us at support@smartleak.com and we will process a full refund, no questions asked.
How do I contact support?
Email: support@smartleak.com. Phone: (803) 372-3209. We respond within one business day. York, SC 29745.